Terms of Service

Terms of Service

Effective Date: February 24, 2026
Last Updated: February 24, 2026

  1. Acceptance of Terms
    Welcome to Voicable AI. These Terms of Service (“Terms”) constitute a legally binding agreement between you and Voicable AI LLC, a Wyoming limited liability company (“Voicable AI,” “we,” “us,” or “our”).


    By accessing or using our website at voicable.ai (the “Site”), submitting any form, booking a demo or consultation, requesting a callback, or otherwise interacting with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.


    If you are accessing the Site or using our services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such case, “you” refers to both you individually and the entity you represent.


    IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SITE OR OUR SERVICES.


  2. Definitions

    “Services” means the AI-powered voice agent platform, tools, integrations, APIs, and related services provided by Voicable AI, whether accessed through the Site, by telephone, or through third-party integrations.

    “Site” means the website located at voicable.ai and all associated subdomains and pages.

    “Client” means a business or individual that has entered into a separate service agreement with Voicable AI for the use of our AI voice agent platform.

    “End User” means any person who interacts with a Voicable AI agent by telephone or other communication channel, including customers and prospects of our Clients.

    “Content” means all text, graphics, images, audio, video, data, software, and other materials available on or through the Site or Services.

    “User Data” means any data, information, or content that you submit to us through the Site or Services, including form submissions, scheduling requests, uploaded files, and communication content


  3. Eligibility

    You must be at least 18 years of age and capable of forming a binding contract under applicable law to use the Site and Services. By using the Site, you represent and warrant that you meet these requirements. Our Services are intended for business use. We do not knowingly provide services to consumers for personal, family, or household purposes.


  4. Description of Services
    Voicable AI provides artificial intelligence-powered voice agent technology for businesses. Our platform enables automated phone answering, lead qualification, appointment booking, outbound calling campaigns, customer support, payment reminders, and related voice automation services.


    The Site provides information about our Services, allows you to request demos and consultations, submit contact forms, book appointments through third-party scheduling tools (such as Calendly), and access marketing and educational content.


    The specific features, scope, and terms of service delivery for paying Clients are governed by a separate Master Service Agreement (“MSA”) or Statement of Work (“SOW”). In the event of a conflict between these Terms and a signed MSA or SOW, the MSA or SOW shall control with respect to the subject matter of that agreement.


  5. Forms, Scheduling, and Communications
    When you submit a form, book a demo, schedule a consultation, or otherwise provide information through the Site, you agree that:

    • All information you provide is accurate, current, and complete.

    • You are authorized to provide the information submitted (including, if applicable, on behalf of your employer or organization).

    • You consent to being contacted by Voicable AI at the email address, phone number, or other contact information you provide, for the purpose of responding to your inquiry, scheduling the requested demo or consultation, and providing information about our

    Services.

    • You consent to receiving communications via email, phone, and text message related to your inquiry. Message and data rates may apply. You may opt out of non-essential communications at any time by contacting us at sales@voicable.ai or by following the

    unsubscribe instructions in any email.

    • Your submission of a form does not obligate Voicable AI to provide services, enter into a business relationship, or respond within any specific timeframe.


  6. Artificial Intelligence Disclosure and Limitations
    Our core technology uses artificial intelligence to conduct voice conversations. By using or interacting with our Services, you acknowledge and agree that:

    • You may interact with an AI system, not a human. Our AI agents are designed to identify themselves as AI where required by applicable law or client policy.

    • AI technology is inherently imperfect. Our AI agents may misinterpret speech, produce inaccurate transcriptions, misunderstand intent, or provide responses that are incomplete or incorrect.

    • Our platform is not intended to make autonomous legal or similarly significant decisions without human review. Final decisions regarding any matter of legal, financial, medical, or other consequence remain the sole responsibility of our Clients and their authorized personnel.

    • Voicable AI does not guarantee any specific outcome, conversion rate, lead quality, or business result from the use of our AI agents. Any performance metrics referenced on the Site or in marketing materials represent historical results or illustrative examples and are not guarantees of future performance.

    • Our AI agents do not provide legal, medical, financial, tax, or professional advice of any kind. Any information provided by an AI agent during a call is for general informational purposes only and should not be relied upon as a substitute for professional consultation

    • We continuously improve our AI models. The behavior, capabilities, and accuracy of our AI agents may change over time as we update our technology.


  7. Intellectual Property


    7.1 Our Intellectual Property

    The Site and all Content, features, functionality, software, designs, text, graphics, logos, icons, images, audio, and the selection and arrangement thereof are owned by Voicable AI or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.


    The Voicable AI name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Voicable AI LLC. You may not use these marks without our prior written permission.


    7.2 Limited License

    We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for its intended purpose. This license does not include the right to:

    • Copy, modify, distribute, sell, lease, or create derivative works based on the Site or its Content.

    • Reverse engineer, decompile, or disassemble any software or technology used on the Site.

    • Use any automated means (bots, scrapers, crawlers) to access or collect data from the Site, except as expressly permitted by our robots.txt file.

    • Frame, mirror, or otherwise incorporate any part of the Site into another website or application without our written consent.

    • Remove, alter, or obscure any copyright, trademark, or other proprietary notices.


    7.3 Your Data

    You retain ownership of the User Data you submit to us. By submitting User Data, you grant Voicable AI a non-exclusive, worldwide, royalty-free license to use, process, store, and transmit that data solely for the purposes of providing the Services, responding to your inquiries, and improving our platform. This license terminates when you request deletion of your data, subject to any legal retention requirements.


  8. Acceptable Use
    You agree not to use the Site or Services to:

    • Violate any applicable federal, state, local, or international law or regulation

    • Submit false, misleading, or fraudulent information

    • Impersonate any person or entity, or misrepresent your affiliation with any person or entity

    • Transmit any material that is defamatory, obscene, threatening, harassing, or that promotes illegal activity, discrimination, or violence

    • Transmit viruses, malware, or any other malicious code

    • Attempt to gain unauthorized access to any part of the Site, other accounts, computer systems, or networks

    • Use the Site to collect or harvest personal information of other users

    • Interfere with or disrupt the integrity or performance of the Site or Services

    • Use our AI voice agents to make calls that violate the Telephone Consumer Protection Act (TCPA), state telemarketing laws, the FTC Telemarketing Sales Rule, or any other applicable telecommunications regulation

    • Use our AI agents to deceive, defraud, or mislead any person, including by misrepresenting the nature of the call or the identity of the calling party

    • Use our Services in connection with any high-risk activity where AI failure could result in death, personal injury, or significant property or environmental damage (including but not limited to emergency services, medical diagnosis, weapons systems, or critical infrastructure control)


    We reserve the right to terminate or suspend your access to the Site and Services, without notice, for any conduct that we determine, in our sole discretion, violates these Terms or is harmful to other users, us, or third parties.


  9. Third-Party Services and Links
    The Site may contain links to or integrations with third-party websites, applications, and services, including but not limited to Calendly, Vapi, CRM platforms, payment processors, and social media platforms. These third-party services are not under our control, and we are not responsible for their content, privacy practices, availability, or security.


    Your use of third-party services is subject to those services’ own terms and privacy policies. We encourage you to review those terms before submitting any information. Our inclusion of links or integrations does not imply endorsement.


  10. Disclaimer of Warranties
    THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.


    To the fullest extent permitted by applicable law, Voicable AI disclaims all warranties, express or implied, including but not limited to:

    • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

    • WARRANTIES THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

    • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT, INFORMATION, OR RESULTS OBTAINED THROUGH THE SITE OR SERVICES.

    • WARRANTIES THAT OUR AI AGENTS WILL PERFORM WITHOUT ERRORS, ACCURATELY INTERPRET ALL SPEECH, OR ACHIEVE ANY SPECIFIC BUSINESS OUTCOME.


    No advice or information, whether oral or written, obtained by you from Voicable AI or through the Site or Services shall create any warranty not expressly stated in these Terms.

    Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the exclusions above shall apply to the fullest extent permitted by applicable law.


  11. Limitation of Liability
    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VOICABLE AI, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR:

    • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

    • ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY.

    • ANY DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES.

    • ANY DAMAGES ARISING FROM THE ACTIONS, ERRORS, OR OMISSIONS OF OUR AI AGENTS, INCLUDING BUT NOT LIMITED TO INCORRECT INFORMATION PROVIDED DURING CALLS, MISSED CALLS, FAILED APPOINTMENT BOOKINGS, INACCURATE TRANSCRIPTIONS, OR LOST LEADS.

    • ANY DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS.

    • ANY DAMAGES ARISING FROM THE CONDUCT OF ANY THIRD PARTY ON OR RELATED TO THE SITE OR SERVICES.


    IN ALL CASES, VOICABLE AI’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO VOICABLE AI IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).


    THESE LIMITATIONS APPLY WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT VOICABLE AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


    Some jurisdictions do not allow the limitation or exclusion of liability for certain damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.


  12. Indemnification
    You agree to indemnify, defend, and hold harmless Voicable AI LLC, its members, managers, officers, employees, agents, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

    • Your use of or access to the Site or Services.

    • Your violation of these Terms.

    • Your violation of any applicable law, regulation, or third-party right.

    • Any User Data you submit to us.

    • Any dispute between you and a third party arising from your use of our Services.

    We reserve the right to assume exclusive control of the defense of any matter subject to indemnification by you, at your expense. You agree to cooperate with our defense of such claims.


  13. Dispute Resolution


    13.1 Governing Law

    These Terms and any disputes arising from them shall be governed by the laws of the State of Wyoming, United States, without regard to its conflict of law principles.


    13.2 Mandatory Arbitration

    PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.


    You and Voicable AI agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the Services (“Dispute”) shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules.


    The arbitration shall be conducted by a single arbitrator in the State of Wyoming or, at the election of the claimant, by videoconference. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.


    For claims of $10,000 or less, Voicable AI will pay all AAA filing, administration, and arbitrator fees. For claims exceeding $10,000, filing and arbitration costs shall be allocated in accordance with the AAA Commercial Arbitration Rules. In all cases, each party shall bear its own attorneys’ fees unless the arbitrator awards fees to the prevailing party as permitted by law.


    The arbitrator shall apply Wyoming law consistent with the Federal Arbitration Act (FAA, 9 U.S.C. §1 et seq.). The arbitrator may award the same relief that a court could award, including injunctive relief, declaratory relief, and attorneys’ fees where authorized by law.


    13.3 Class Action Waiver

    YOU AND VOICABLE AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.


    The arbitrator may not consolidate the claims of multiple parties and may not preside over any form of class or representative proceeding.


    13.4 Exceptions

    Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights. Claims within the jurisdiction of a small claims court may also be brought in such court.


    13.5 Opt-Out

    You may opt out of the arbitration and class action waiver provisions by sending written notice to sales@voicable.ai within thirty (30) days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the state or federal courts located in the State of Wyoming.


  14. Termination
    We may terminate or suspend your access to the Site and Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.


    Upon termination, your right to use the Site ceases immediately. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: intellectual property provisions, warranty disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.


    For paying Clients with a separate MSA or SOW, termination of access to the Site does not automatically terminate the MSA or SOW, and vice versa. The termination provisions of the applicable MSA or SOW shall control with respect to paid services.


  15. Modifications to Terms
    We reserve the right to modify these Terms at any time. When we make material changes, we will:

    • Update the “Last Updated” date at the top of this page.

    • Post a notice on the Site for at least thirty (30) days.

    • Where practicable, notify you by email if you have provided your email address to us.


    Your continued use of the Site after the effective date of any revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Site. It is your responsibility to review these Terms periodically.


  16. Telephone Consumer Protection Act (TCPA) Compliance
    To the extent that your use of our Services involves outbound telephone calls, text messages, or prerecorded/artificial voice messages, you acknowledge and agree that:

    • You are solely responsible for obtaining all necessary consents from recipients before initiating calls or messages through our platform, in compliance with the TCPA (47 U.S.C. § 227), the FTC Telemarketing Sales Rule, and all applicable state laws

    • You will maintain and honor an internal Do Not Call list and comply with the National Do Not Call Registry

    • You will not use our Services to make calls or send messages to numbers for which you have not obtained proper prior express consent (or prior express written consent for marketing calls, as applicable)

    • You will configure appropriate call disclosure messages as required by applicable law, including identification of the calling party and, where required, disclosure of call recording

    • If conducting outbound calling at scale, you should consult the FCC’s Reassigned Numbers Database to minimize the risk of calling numbers that have been reassigned to new subscribers

    • Voicable AI provides tools and guidance to support TCPA compliance, but the legal responsibility for compliance rests with you, the Client

    • You agree to indemnify and hold harmless Voicable AI from any claims, fines, or penalt


  17. General Provisions


    17.1 Entire Agreement

    These Terms, together with the Privacy Policy and any applicable MSA or SOW, constitute the entire agreement between you and Voicable AI regarding the Site and Services, and supersede all prior agreements, communications, and understandings, whether oral or written.


    17.2 Severability

    If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.


    17.3 Waiver

    Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. A waiver of any provision is effective only if in writing and signed by Voicable AI.


    17.4 Assignment

    You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation of this section is void.


    17.5 Force Majeure

    Voicable AI shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, government actions, power failures, internet outages,

    telecommunications failures, or third-party service provider failures.


    17.6 Notices

    Notices to Voicable AI must be sent to sales@voicable.ai. Notices to you will be sent to the email address you provided to us. Notice is deemed given when sent by email.


    17.7 No Third-Party Beneficiaries

    These Terms do not create any third-party beneficiary rights. Nothing in these Terms is intended to confer upon any person other than you and Voicable AI any rights or remedies.


    17.8 Headings

    Section headings are for convenience only and do not affect the interpretation of these Terms.


  18. Contact Information
    If you have questions about these Terms of Service, contact us at:


    Voicable AI LLC

    General inquiries: sales@voicable.ai

    Legal and privacy: admin@voicable.ai

    Phone: +1 (888) 868-1377
    Website: https://voicable.ai

© 2026 Voicable AI. All rights reserved.